Privacy policy

Who this policy covers

This policy describes how Waste Recovery Enterprises, LLC (WRE, “we,” “us,” or “our”) handles information collected through wasterecovery.com and inquiries sent using the contact details on this website. It does not replace a separate customer agreement, employee notice, or the policies of an external website.

Information you choose to share

• Service inquiries: your name, telephone number, email address, service or project address, business name, requested service, dates, container size, materials, access instructions, and other details you provide.
• Job inquiries: your name, contact details, role of interest, CDL status, and experience you choose to describe.
• Correspondence: information you include when you email or contact our office about service, this website, privacy, or accessibility.

Online request and application forms may be unavailable while we make updates. When a form is available, information is submitted when you select its final Send button. A draft typed into a form is not automatically sent to WRE. Please do not send card or bank details, Social Security numbers, medical information, or sensitive identity documents through website forms or ordinary email.

Information involved in browsing

Our hosting provider, IONOS, processes technical information such as requested pages and files, access times, browser and device information, referring pages, and network information to deliver, protect, and operate this website. Hosting logs and aggregate server statistics are separate from browser cookies. WRE’s form protection uses short-lived hashed network and email identifiers to limit repeated submissions; the form inbox does not store your raw IP address.

Our website uses browser storage for the preferences and tools described in the Cookie policy. You can manage optional checklist storage in Cookie choices. The current website does not include advertising pixels or third-party visitor-tracking scripts.

How we use information

We use information to respond to requests; check addresses, materials, availability, and service needs; discuss quotations and scheduling; review job inquiries; address feedback; operate and secure the website; and meet applicable legal obligations. A request does not automatically start service, reserve a container, or create an employment offer. Sending an inquiry is not consent to unrelated marketing.

Access and sharing

Authorized WRE personnel can review inquiries. Hosting, email, and website support providers may process information as needed to operate and support the site. Website form submissions are held in a private administrator inbox; notification emails contain a reference and a sign-in link rather than the full submission. We may disclose information when required by law or reasonably necessary to investigate misuse, protect safety, or establish or defend legal rights. Website form submissions are not sent to advertising networks by this site.

Payments and other websites

The Pay My Bill link opens TrashBilling. Payments are handled on that service, and this website does not collect your payment card, bank account, or TrashBilling customer ID. Links to Google directions, Google reviews, and other external services open those providers’ websites. Their privacy and cookie practices apply when you use them. Links do not mean that WRE controls those services.

How long information is kept

The website inbox is configured to remove routine form submissions after 90 days through a scheduled cleanup. Cleanup timing can vary with site operation. Information needed for an ongoing customer relationship, hiring process, legal obligation, or dispute may be retained separately. Emails, hosting logs, and backups have separate retention arrangements and are not erased by clearing browser storage. Contact us if you need information about a particular record.

Your requests and choices

Contact us using the details below to ask about information you have submitted, request access or correction, or request deletion. Tell us which request or interaction you mean; do not include unnecessary sensitive information. We may need to verify your identity before providing or changing a record. We will consider requests under applicable law; some information may need to be retained for legal or operational reasons. Any additional privacy rights you have under applicable law remain available.

You can choose not to submit an online form and contact the office instead. Cookie choices apply to this browser and do not control information already submitted or stored by an external service. The current site has no advertising or cross-site tracking features for a Global Privacy Control signal to disable.

Security and children

We use HTTPS for this website and restrict access to its private submission inbox. No website, email service, or storage system can guarantee complete security. This website is intended for people seeking or managing waste services and employment information, and is not directed to children under 13. If you believe a child has sent us personal information, please contact us so we can review and address it.

Policy updates

We may update this policy when website features or practices change. The date above identifies the latest version. Where applicable law requires additional notice or consent, an update to this page alone does not replace that requirement.