Accessibility

Our approach

Waste Recovery Enterprises aims to make wasterecovery.com usable for people with disabilities. We use the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA as a reference for website improvements. This is our accessibility goal, not a claim that every page or third-party service has been certified or fully audited.

Features available here

• A skip-to-content link and navigation that can be operated with a keyboard.
• Text labels for interactive controls and descriptions for service images.
• Responsive page layouts and visible keyboard focus indicators.
• Controls to pause homepage photo rotation, with reduced-motion preferences respected.
• Service information and office contact details available without using an online form.

Evaluation and limitations

The site has not completed a comprehensive independent accessibility audit. Some content or combinations of browsers and assistive technology may still present barriers. Downloadable documents, including recycling information, may not provide the same accessible experience as the website. TrashBilling, Google maps and reviews, and other linked services have their own accessibility features and limitations.

JavaScript is needed for tools such as route lookups, checklist preferences, and online forms when available. The office can help with the information or task if a tool or document is difficult to use. A future feature or placeholder is not a promise that an accessible version of that feature is already available.

Tell us about a barrier

Call 607-563-2616 or email survey@wasterecoveryllc.com with the subject “Website accessibility help.” If possible, include the page address, the task you were trying to complete, what happened, and your preferred way for us to contact you. Browser or assistive-technology details can help, but are optional. You do not need to disclose a disability or medical information.

Tell us if you need information in another format or help with a service request, bill, schedule, or application. We will review the issue and work with you on a practical way to obtain the information or complete the task. For a time-sensitive service matter, please call the office.